1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They help websites remember your preferences, understand how you use the site, and improve your overall experience.

This Cookie Policy explains how Utrippin, LLC ("Utrippin," "we," "us," or "our") uses cookies and similar technologies on our travel booking platform at utrippin.ai and related services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our Platform to function properly. They enable core features such as:

• User authentication and secure login
• Shopping cart and booking session management
• Security features and fraud prevention
• Load balancing to ensure site availability

You cannot opt out of essential cookies as they are required for the Platform to work.

2.2 Functional Cookies

These cookies remember your preferences and choices to provide enhanced features:

• Remembering your language and currency preferences
• Storing your recent searches and viewed destinations
• Personalizing your experience based on previous interactions
• Remembering your login status

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our Platform:

• Tracking page visits and navigation patterns
• Measuring the effectiveness of marketing campaigns
• Identifying technical issues and errors
• Understanding which features are most popular

We use analytics services including:

• Google Analytics: For website traffic analysis
• Hotjar: For user experience insights
• Mixpanel: For product analytics

2.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

• Showing personalized travel deals based on your interests
• Retargeting ads for destinations or hotels you've viewed
• Limiting how often you see the same advertisement
• Measuring ad performance and conversion rates

Our advertising partners may include:

• Google Ads
• Meta (Facebook/Instagram)
• Microsoft Advertising
• Travel affiliate networks

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies on our Platform include:

• Payment processors: For secure payment handling
• Social media platforms: If you use social sharing features
• Travel suppliers: For booking integrations
• Customer support tools: For chat and support features

4. Cookie Duration

Cookies can be either:

• Session cookies: Temporary cookies deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them

5. Similar Technologies

In addition to cookies, we may use:

• Local Storage: To store data locally on your device
• Pixel Tags/Web Beacons: Small graphics that track user behavior
• Device Fingerprinting: Collecting device characteristics for security
• SDKs: Software development kits in our mobile apps

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Receive alerts before cookies are placed

Note that blocking certain cookies may affect the functionality of our Platform and prevent you from completing bookings.

6.2 Browser-Specific Instructions

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.3 Opt-Out of Targeted Advertising

You can opt out of targeted advertising through:

• Network Advertising Initiative
• Digital Advertising Alliance
• European Interactive Digital Advertising Alliance

7. Do Not Track Signals

Some browsers offer a "Do Not Track" feature that sends a signal to websites you visit. Our Platform currently does not respond to Do Not Track signals, but you can manage your preferences through the methods described above.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last Updated" date at the top indicates when this policy was last revised.

9. Contact Us

If you have questions about our use of cookies, please contact us: